Information We Collect

When you use our services, we collect different types of information. Some you provide directly, others we gather automatically as you interact with our platform.

Information You Provide Directly

• Name, email address, and phone number when you register or contact us
• Payment information when you enroll in courses (processed securely through third-party providers)
• Career background and learning goals through enrollment forms
• Course work, assignments, and project submissions
• Communication content when you reach out via email or contact forms

Information Collected Automatically

• Device information including IP address, browser type, and operating system
• Usage data like pages visited, time spent on platform, and navigation patterns
• Learning progress including course completion rates and assessment scores
• Technical logs for troubleshooting and system maintenance

How We Use Your Information

We use your data to deliver and improve our educational services. Here's what that looks like in practice.

Data Sharing and Third Parties

Running an online education platform requires working with certain service providers. We share your information only when necessary and under strict agreements.

• Payment processors for handling course fees securely
  • These partners never access your full payment card details
  • Transactions follow PCI DSS security standards
• Email service providers for course updates and communications
  • Used only for educational content and platform notifications
  • You can opt out of non-essential emails anytime
• Cloud hosting services for platform infrastructure
  • Data stored on secure servers with encryption
  • Regular backups to prevent data loss
• Analytics tools to understand platform usage
  • Helps us improve course design and user experience
  • Data is anonymized wherever possible

We may also share information when legally required, such as responding to valid legal requests from Philippine authorities or protecting our rights and safety.

Your Privacy Rights

Under Philippine law and our commitment to transparency, you have several rights regarding your personal data.

Data Security Measures

We protect your information through multiple layers of security. While no system is completely foolproof, we take this responsibility seriously.

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive personal and financial information
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Staff training on data protection and privacy best practices
• Secure backup systems to prevent data loss
• Multi-factor authentication options for account protection

If we detect a data breach that affects your information, we'll notify you and the National Privacy Commission within 72 hours as required by Philippine law.

Data Retention

We keep your information only as long as necessary for providing services and meeting legal obligations.

After retention periods expire, we securely delete or anonymize your data. Some information may be kept longer if required by law or for resolving disputes.

International Data Transfers

Our primary operations are in the Philippines, but some service providers may process data internationally. When this happens, we ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Verification that partners maintain equivalent privacy standards
• Regular audits of international service providers
• Encryption during transmission across borders

We only work with partners in jurisdictions that provide adequate data protection or where appropriate safeguards are in place.

Children's Privacy

Our platform is designed for professional education and not intended for children under 18. We don't knowingly collect information from minors without parental consent.

If you're a parent who believes your child provided us information, contact us immediately and we'll delete it from our systems.

Cookies and Tracking

We use cookies and similar technologies to make our platform work properly and understand how people use it.

Essential Cookies

Required for basic platform functionality like keeping you logged in and remembering your preferences. These can't be disabled without breaking the site.

Analytics Cookies

Help us understand usage patterns so we can improve course design and navigation. You can opt out through your browser settings.

Marketing Cookies

Used to show relevant information about courses you might be interested in. These are optional and require your consent.

Most browsers let you control cookies through settings. Just know that disabling certain cookies might affect how the platform works for you.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The "Last Updated" date at the top shows when the current version took effect. Continuing to use our services after changes means you accept the updated policy.